1. GENERAL INFORMATION

INCA EXPEDITION PERU E.I.R.L. (hereinafter, “Inca Expedition”), with RUC 20610938265 and email info@incaexpedition.com, is dedicated to the organization of expeditions and tours in Peru. This privacy policy describes how we collect, use and protect the personal information of our customers, suppliers and visitors to our website.  

2. OBJECTIVE

This policy aims to inform about how Inca Expedition protects and processes personal data collected through our physical and digital channels, guaranteeing the confidentiality, integrity and availability of the information.

3. LEGAL FRAMEWORK

We comply with Peruvian Law No. 29733 – Personal Data Protection Law, its Regulations (Supreme Decree No. 003-2013-JUS) and the General Data Protection Regulation RGPD (EU 2016/679).

4. INFORMATION WE COLLECT

We may collect personal information such as:

• Full name
• Contact information (email, phone number, address)
• Demographic information (age, nationality)
• Travel information (passport number, flight details, travel preferences)
• Payment information (credit card details, billing information)
• Health information (allergies, medical conditions relevant to travel)
• Browsing information (IP address, browser type, pages visited)

5. USE OF INFORMATION

We use the information collected to:

• Provide the contracted tourist services.
• Communicate with clients about their trips.
• Coordinate with service providers (hotels, transportation, guides).
• Process payments and issue invoices.
• Send information about offers and promotions (with consent).
• Improve our products and services.
• Comply with legal and tax obligations.
• Ensure the safety of our customers and employees.

6. COOKIES

We use cookies to improve the user experience on our website. Cookies allow us to:

• Analyze website traffic.
• Personalize content and advertising.
• Remember user preferences.

You can manage cookies through your browser settings.

7. LINKS TO THIRD PARTIES

Our website may contain links to third party sites. We are not responsible for the privacy policies of these sites. We recommend that you review their policies before providing them with personal information.

8. RIGHTS OF DATA HOLDERS

In accordance with current legislation, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Cancel your data when it is no longer necessary.
• Oppose the processing of your data.
• Revoke your consent at any time.
• Submit a claim to the National Authority for the Protection of Personal Data.

9. INFORMATION SECURITY We implement technical and organizational security measures to protect your personal data against unauthorized access, losses or alterations.

10. MARKETING

With your consent, we may send you information about our offers and promotions. You can cancel the subscription at any time.

11. CUSTOMER REVIEWS

We publish customer reviews on our website, with their prior consent.

12. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. We recommend that you review it frequently.

13. CONTACT

If you have questions or concerns about this policy, please contact us at info@incaexpedition.com.

14. CONSENT

By using our website and contracting our services, you accept this privacy policy.